Payment Policy

At Ivory & Sage, we offer a range of secure payment methods to ensure your shopping experience is smooth and convenient. Please note that available payment options may vary depending on your country of residence. Customers are responsible for confirming which payment methods are supported in their region.

Accepted Payment Methods

Examples of payment methods that may be available include:

  • Credit Card (Visa, Mastercard)

  • American Express

  • Apple Pay

  • Google Pay

  • Other region-specific payment options

Security

All payments are processed via a secure SSL-encrypted connection to protect your personal and financial information.
Ivory & Sage does not store any payment details, such as credit card numbers or banking information, on its servers.

Payment Processing

Orders are only processed once payment has been successfully completed.
If a payment is declined, cancelled, or not authorised, the order will not be confirmed or processed.

Refunds

If you are eligible for a refund (for example, following an approved return), the refund will be processed within 14 days after the returned item has been received and approved.
Refunds are always issued using the original payment method used for the purchase.

Contact

For any questions or concerns regarding payments, please contact us at:

Company Name: Ivory & Sage
Email: info@ivory-sage.ca